Terms of Service

Last updated: March 30, 2026

1. Acceptance of Terms

By accessing or using NoMissCall (“the Service”), operated by GRUZOVI-CHECK LLC, operating as NoMissCall (“we,” “us,” or “our”), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.

2. Description of Service

NoMissCall provides an AI-powered phone answering and receptionist service that handles inbound calls, schedules appointments, and manages customer communications on behalf of businesses. The Service operates 24/7 and uses artificial intelligence to interact with your callers.

3. Subscription and Billing

The Service is offered on a subscription basis at $149 per month. A 14-day free trial is available for new accounts. After the trial period, your payment method will be charged automatically unless you cancel prior to the trial end date.

You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. We do not provide refunds for partial months of service.

Overage Charges: If your usage exceeds the minutes included in your subscription plan, additional minutes will be billed at $0.25 per minute. Overage charges will be added to your next billing cycle.

Money-Back Guarantee: If you are not satisfied with the Service within the first 14 days of a paid subscription (excluding free trial periods), you may request a full refund by contacting us at admin@nomisscall.io. Refund requests must be submitted within 14 days of your first paid charge.

4. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Transmit any unlawful, harmful, or fraudulent content
  • Impersonate any person or entity
  • Interfere with or disrupt the Service or its infrastructure
  • Collect personal data of callers without proper disclosure and consent

5. Call Recording and Compliance

The Service records calls as a core part of its functionality, including for transcription, quality assurance, and AI training purposes. You may not use the Service without enabling call recording disclosure in your account settings.

You must configure your AI receptionist to play a disclosure message at the beginning of every call. The standard disclosure phrase is: “This call may be recorded for quality assurance purposes.”

All-Party Consent States: Many U.S. states require the consent of all parties to a telephone call before it may be recorded. These include, but are not limited to: California, Illinois, Florida, Maryland, Massachusetts, Michigan, Montana, New Hampshire, Oregon, Pennsylvania, and Washington. In these states, failing to provide adequate disclosure and obtain consent may constitute a criminal offense (e.g., Illinois Eavesdropping Act, 720 ILCS 5/14; California Penal Code §632).

You are solely and exclusively responsible for ensuring compliance with all applicable call recording laws in every jurisdiction where your callers are located. GRUZOVI-CHECK LLC, operating as NoMissCall shall not be liable for any penalties, fines, claims, or damages arising from your failure to provide required disclosures or obtain required consents from callers.

6. Data and Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

7. Disclaimer of Warranties

The Service is provided “as is” without warranties of any kind, express or implied. We do not warrant that the Service will be uninterrupted, error-free, or that AI responses will always be accurate. You rely on the Service at your own risk.

8. Limitation of Liability

To the maximum extent permitted by law, GRUZOVI-CHECK LLC, operating as NoMissCall shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service, including but not limited to lost profits, lost calls, or missed business opportunities.

9. Intellectual Property

All intellectual property rights in the Service, including software, AI models, interfaces, and documentation, are and remain the exclusive property of GRUZOVI-CHECK LLC, operating as NoMissCall. Nothing in these Terms grants you any right, title, or interest in the Service beyond the limited license to use it during your active subscription.

Your Content: You retain all rights to the content you provide to configure your AI receptionist (e.g., business FAQs, scripts, settings). By providing such content, you grant us a limited, non-exclusive license to use it solely to operate and improve the Service for your account.

Feedback: If you provide feedback, suggestions, or ideas about the Service, you grant us a perpetual, irrevocable, royalty-free license to use such feedback for any purpose without compensation to you.

10. Termination

By You: You may cancel your subscription and terminate your account at any time through your account dashboard or by contacting us. Upon cancellation, your access to the Service will continue until the end of your current billing period.

By Us: We reserve the right to suspend or terminate your account immediately and without notice if: (a) you violate these Terms; (b) your use of the Service creates legal risk for us or other users; (c) you engage in fraudulent, abusive, or illegal activity; or (d) you fail to pay amounts due.

Effect of Termination: Upon termination, your right to access and use the Service will immediately cease. We will retain and then delete your data in accordance with our Privacy Policy. Sections relating to intellectual property, disclaimers, limitation of liability, and governing law will survive termination.

11. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Illinois, without regard to its conflict of law principles.

Binding Arbitration: Any dispute arising out of or relating to these Terms or the Service that cannot be resolved informally will be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration will be conducted in English and, unless you and we agree otherwise, will take place in Cook County, Illinois. The arbitrator's decision will be final and binding and may be entered as a judgment in any court of competent jurisdiction.

Class Action Waiver: You agree that any arbitration or legal proceeding will be conducted only on an individual basis. You waive any right to bring or participate in a class, collective, or representative action against us.

Exception: Either party may bring an individual action in small claims court or seek injunctive relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights. For matters not subject to arbitration, the parties consent to the exclusive jurisdiction of the state and federal courts located in Cook County, Illinois.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of significant changes via email or a prominent notice on the Service. Continued use of the Service after changes constitutes acceptance of the new Terms.

13. Contact

If you have any questions about these Terms, please contact us at admin@nomisscall.io.